- Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, purchase, and assess our courses.
Our refund policy is as follows:
Cancellation & Refunds: Online Training
For Self Placed Learning:
Raise refund request within 7 days of purchase of course. Money-back guarantee is void if the participant has accessed more than 20% of the content or downloaded the E-Book. Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided.
For Instructor Led Training:
Raise refund request within 7 days of purchase of course. Money-back guarantee is void if the participant has accessed more than 25% of the content of any e-learning course or has attended Online Classrooms/received recordings for more than 1 day.
Also, In case a user downloads the E-Book/ PDF for the course the money-back guarantee will be void. Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided.
Refund requests can be initiated in two ways
- From my orders section, by clicking on “Initiate Refund” against a specific item of an order. This will work when the item quantity is one.
- In case item quantity is more than one, please reach out to our support team through email: email@example.com
- Refunds: Duplicate payment
Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 10 working days post intimation by the customer.
Curious Wings reserves the right to revise the terms & conditions of this policy without any prior notice.
Note: All refunds will be processed within 12 working days after the refund request is approved by Curious Wings.